NanoZap TVTerms of sale
Last updated: 30 October 2026
These terms apply when you buy NanoZap TV Premium, on the website or inside the app downloaded from Google Play or the Amazon Appstore. In short: you try Premium free for 30 days with no card; if you buy and change your mind, we refund you in full within 14 days of every payment, no questions asked (for Amazon see point 6); the yearly subscription can be cancelled whenever you like.
1. Who sells
NanoZap TV is provided by Sixpeaks di Daniele Di Mauro, Via Soldato Mannino 37, 95037 San Giovanni La Punta (CT), Italy, VAT no. IT04894480872, support@nanozaptv.com.
Premium can be bought in three ways, and who collects the payment changes:
- On the website: the payment is handled by our authorized reseller, currently Lemon Squeezy, which collects the payment as the seller, issues the receipt and applies taxes.
- In the app downloaded from Google Play: with "Subscribe with Google Play", you pay Google with the payment method saved in your Google account.
- In the app downloaded from the Amazon Appstore: with "Subscribe with Amazon", you pay Amazon with the payment method saved in your Amazon account.
Purchases made in the stores also follow the rules of Google Play and the Amazon Appstore. In every case Premium is tied to your NanoZap TV account: you find it on all your devices, however you bought it.
2. What you buy
NanoZap TV is a player: it shows on your TV the videos you already have, in the folders on your NAS or your computer, in your media server and in your playlists. It does not include, sell or suggest any channels, movies or series. Premium adds features to the player; it gives access to no content.
- Free, free of charge with no time limit, on 1 device: unlimited folders, 1 library and 1 playlist, with detail pages, search, favorites, "My list" and "Continue watching".
- Premium: the same account on up to 6 devices, all libraries and playlists, the Studio, the phone as a remote and "Watch on TV", downloads on the phone.
Features marked "coming soon" are not included until they are released, and the price does not include them as a promise.
3. The free trial
Premium can be tried free for 30 days, with no card. The trial is ours even in the app downloaded from the stores: you start it from the app and it does not go through Google or Amazon, which only come into play when you decide to subscribe. The trial can be used once per account and per device. When it ends, if you don't buy, the account goes back to Free with no charge. Extra libraries and playlists stay where they are: on Free you use the one you chose, with Premium you can switch between them again.
4. Prices and duration
| Plan | Price | Where | How it works |
|---|---|---|---|
| Premium 1 year | €9.99 | Website, Google Play, Amazon Appstore | Subscription that renews every year until you cancel it |
| Premium 2 years | €16.99 | Website only | One payment; it does not renew by itself |
Prices are VAT included. In the stores, the price shown at the time of purchase is the one you pay, in your currency. If a price changes, the new one applies only from the next renewal and we, or the store, tell you beforehand, as its rules require.
5. Renewal and cancellation
The 1-year plan renews by itself when it ends, at the same price. How you cancel depends on where you bought it:
- On the website: in NanoZap TV go to Settings › Premium on the TV, or Settings › Account on the phone, and turn off "Auto-renew", even right after buying. 7 days before every renewal we send you a reminder email.
- On Google Play or the Amazon Appstore: in NanoZap TV go to Settings › Premium › Manage subscription, which opens the store's page, or go straight to the subscriptions in your Google Play or Amazon account, and cancel there. Reminders and receipts are sent by the store.
In every case Premium stays active until the end of the year you have paid for and nothing more is charged. The 2-year plan does not renew: 30 days before it ends we write to you and you decide whether to continue.
6. Refunds
If you are not happy, we refund you in full within 14 days of every payment, automatic renewals included, no reason needed. How you ask depends on where you bought:
| Where you bought | How to ask for a refund |
|---|---|
| Website | Write to support@nanozaptv.com with the email used for the purchase and the order number on your receipt. The refund is issued within a few days and goes back to the same payment method, usually within 5-10 working days depending on your bank. |
| Google Play | In the first 48 hours you ask Google directly, from your Google Play order history. After that, and within 14 days of the payment, write to support@nanozaptv.com with the Google order number (it starts with "GPA."): we refund it ourselves through Google. |
| Amazon Appstore | Refunds are handled by Amazon, under its rules: you ask for them from Amazon's orders page or customer service. We cannot directly refund a purchase made on Amazon. |
- After the refund Premium is switched off straight away, together with the renewal, and the account goes back to Free. Extra libraries and playlists stay where they are.
- After 14 days a refund is not guaranteed, but write to us: we look at every case.
7. Right of withdrawal
The law gives you 14 days from purchase to withdraw from a contract made online. For purchases on the website and on Google Play, our rule in point 6 includes it and goes further: we refund in full, without keeping the part already used, and it also applies to every renewal. For purchases on the Amazon Appstore, you withdraw with Amazon, which sold the subscription.
To withdraw from a purchase made on the website, an email to support@nanozaptv.com saying you want to withdraw is enough: we reply with a confirmation.
8. Account and devices
- The account is personal: you use it for yourself, your household or your business. It may not be resold or shared with anyone outside it.
- Premium works on up to 6 devices, and you can add at most 6 new devices every 30 days.
- Keep your password private. You can unlink a device or delete the account at any time, also at nanozaptv.com/elimina. Deleting the account does not cancel a subscription bought in a store: cancel it first, as in point 5.
9. Lawful use
The folders, libraries and playlists you add are your choice and your responsibility: only use content you have the right to watch. If you use the Studio to show videos to your clients, you decide what to show and to whom. We may suspend or close an account used for abuse, to get around limits or the trial, or against the law; if Premium was paid and the closure is not due to abuse, we refund the unused part.
10. Service availability
Account, sync and QR sign-in run on online services, which may stop for maintenance or faults. We do our best for this to be rare and short. The player, and the folders, libraries and playlists on the device, keep working when the account cannot be reached.
11. Warranty and liability
All rights the law gives consumers remain in place, including the legal guarantee of conformity. We are not responsible for the content you watch, the quality of streams, or how devices and services that are not ours work: your NAS or computer, your media server, IPTV services, the apps you use to reach them when away from home. Otherwise we are liable within the limits set by law.
12. Changes
If we change these terms, the new ones apply from the next payment and we tell you first by email or in the app. The date of the last update is always at the top of this page.
13. Governing law
Italian law applies, without removing any more favorable protection consumers have in the country where they live. For any dispute with a consumer, the court of the place where the consumer lives has jurisdiction. First of all, though, write to us: it is almost always solved with an email.
See also the privacy policy.